Shepparton Heating & Cooling is an enquiry and referral website operated by Yes Right Pty Ltd, ABN 91 664 546 061. It helps households in Shepparton and the nearby towns describe a heating or cooling job clearly, then passes that enquiry to an independent local provider who may be able to take it on.

The website is not an air conditioning installer, a gasfitter, a plumber or an electrical contractor. It holds no trade licence, has no workshop or vehicles in the district, and does not quote, schedule or carry out any work. The service and area guides on this site explain how the work is done and what the rules are, so you can ask better questions of the provider you end up dealing with.

What happens to your enquiry

You complete the quote form with your suburb, contact details and a description of the job.
Your details may be shared with a relevant independent provider so that business can respond to you.
The provider may ask for photos, measurements or a site visit before deciding whether to quote.
If you accept a quote, the agreement is between you and that provider.

Submitting the form does not book an appointment, and the site cannot promise that a provider will be available or respond by a particular time. Do not use the form for a gas leak or any other emergency. For a suspected gas leak, leave the area and contact your gas distributor or emergency services.

What the provider is responsible for

The provider who accepts your job is responsible for the quotation, the booking, the price, the workmanship, the paperwork and any warranty. That includes:

holding the right refrigerant licence, plumbing registration or licence, and electrical licence for the work;
issuing a plumbing compliance certificate where the Building and Plumbing Commission requires one, and a Certificate of Electrical Safety for electrical installation work;
applying any Victorian Energy Upgrades discount through an accredited provider before the work starts;
explaining what is and is not included in the price.

Ask for the scope, exclusions, payment terms and warranty in writing before you agree to anything. The cost guide lists what a complete quote should cover.

How to check a provider before work starts

Heating and cooling work in Victoria can involve three separate licensing systems, and a provider may need more than one.

Work	Who licenses or registers it	Where to check
Handling refrigerant in air conditioners	Australian Refrigeration Council	Look for the Tick licence check
Refrigerated air-conditioning, mechanical services and gasfitting classes, including Type A gas appliance servicing	Building and Plumbing Commission	BPC find and check a practitioner
Electrical connection and new circuits	Energy Safe Victoria	ESV public registers

The BPC advises not to rely on advertising, business cards or quotes alone, and to check registration details before signing a contract or letting work start. Consumer Affairs Victoria suggests asking to see the plumber’s identity card, which shows the classes they hold. For gas heater servicing, the class to look for is Type A appliance servicing. The gas ducted heating guide explains why that matters.

Images and examples on this site

Any photographs or illustrations show the kind of work described. They are not jobs completed through this website, and the site does not publish customer reviews, ratings or project lists.

Areas covered

Enquiries are accepted from Shepparton, Mooroopna, Kialla, Tatura and Kyabram. Whether a provider travels to your address, and on what terms, is up to that provider.

Your information

The privacy policy explains what the form collects, how it is used to answer your enquiry and how to ask for your details to be removed. For a question about an enquiry you have already made, reply to the message you received about it. For guidance on the jobs themselves, start with split system air conditioning.

Send a job enquiry